Hello Carol,
We're happy to help.
We have a specialized team to deal with mobile queries. We'd request you to follow the below instruction and reach our mobile team to resolve the issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
Having trouble installing the Anti Theft portion of the program. Also, when I try and get the system to clean up all the issues it found during a scan, it brings me back to the purchase page when I've already purchased a 2 yr subscription.
Any help is appreciated.
Carol Rogers
Hello Carol,
We're happy to help.
We have a specialized team to deal with mobile queries. We'd request you to follow the below instruction and reach our mobile team to resolve the issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.