Anti theft logging

Abbi,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.

I changed my phone and I was able to install my AVG apart from the Anti theft which despite changing my password several times still doesn't accept it and tells me either it hasn't been recognised or to create a new account only to find out that I already had one when I tried. 
Can you help please because the support service is a shit.

Abbi,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.