Hello Massimo,
We are here to help you.
Please share the screenshot of error message you receive while trying to login.
Else, you can contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.
Hi everyone,
I just signed up to active the anti-theft feature on my "AVG for Xperia Pro" app.
However, I am unable to login within the app, although I am using the exact same login information I got to access my AVG account through the web-browser and the community.
I even changed my password and restarted my smartphone (Xperia XZ 1 Compact) but the login still failed in the app.
I would be very grateful if you could help me out with this issue.
Thanks in advance
Cheers - Massimo
I just signed up to active the anti-theft feature on my "AVG for Xperia Pro" app.
However, I am unable to login within the app, although I am using the exact same login information I got to access my AVG account through the web-browser and the community.
I even changed my password and restarted my smartphone (Xperia XZ 1 Compact) but the login still failed in the app.
I would be very grateful if you could help me out with this issue.
Thanks in advance
Cheers - Massimo
Hello Massimo,
We are here to help you.
Please share the screenshot of error message you receive while trying to login.
Else, you can contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.
We are here to help you.
Please share the screenshot of error message you receive while trying to login.
Else, you can contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.
Hi Ranjani,
thank you for the prompt reply. I attached a screenshot regarding this issue.
Hopefully I can get around this problem in some way.
Best regards - Massimo
thank you for the prompt reply. I attached a screenshot regarding this issue.
Hopefully I can get around this problem in some way.
Best regards - Massimo
Thank you for sharing us the screenshot, Massimo.
Upon checking our records, we see that you've raIsed another ticket in the meantime, which has been landed in the correct queue.
Our mobile team will reach you via email & help you further with this, as they're trained on mobile queries. Please wait for an email from the concerned team. Thank you for your understanding in advance!