Anti-theft on Andros app

Hi Alex,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

Hello, 

I am trying to set up the anti-theft function and have completed all steps except for logging in - it just keeps saying log in failed. I've triple checked it's the correct details and I can log in fine with them on my browser but still the problem persists on the app.

Can you help, please?

Many thanks,
Alex

Hi Alex,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!