Mareene, Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Hi, does anyone know how to reset the antitheft password. I bought a new phone in New Zealand with a NZ sim and set up AVG antitheft protection. When I arrived back in Australia I put in my aussie sim and whammo phoned locked. I have the receipt for the phone, can screen unlock but DONT REMEMBER THE ANTITHEFT password I set up…oooppppssss. Have tried resetting it on my AVG account but no good. Tried to hardset the phone to erase all programs but no doesnt work either. Phoned a mobile tech company and they said they cant over ride these programs. Emailed AVG support and got a useless response. So the phone is now a throw away one…only solution I can see is to throw the new phone in the bin and buy a new one…my loss.
Mareene, Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Hello Mareene. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution. Thank you.