Hi
I have forgotten my password for anti-theft function on my Android phone Sony Xperia E2105. I have tried all suggestions. My phone is connected to wifi, but the gps is not enabled and I cannot enable it because I cannot go beyond the anti-theft lock screen. Please assist.
Yandiswa,
We are sorry to hear about the inconvenience caused. You could try to unlock your mobile as described in this article http://avgclick.me/LockedPhone .
If these steps does not help, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option.
Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.