Anti-Theft register

Hello Rolf,
I am sorry for the inconvenience caused. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions on your screen to upload the screenshots in this thread to assist you further.

Hi I have following problem:

I installed the Anti-Theft SW into my Android cell phone. I did register the SW but I still get the message in my PC on the AVG page and in my cell phone (see encl. Pictures) that I have to register. I tried to get help from the AVG customer support side and I checked every webpage how to do the register still the notice not disappear. Can you please help me?

Note: I have recently change my login email. which I changed in my PC as well as on the cell phone. Tis Is for your information to find out if that is the problem.
Unfortunately I am not able to encl. any pictures but will do it if you let me know where I can send them. Thank you in advance. Rolf 

 

Hello Rolf,
I am sorry for the inconvenience caused. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions on your screen to upload the screenshots in this thread to assist you further.