Anti-Theft service

Android products
4

Hi Barbora,

We understand your concern, Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

Thank you!

1

Hello,

just now I activated the AVG Anti-Theft service. It works perfectly, I tried all of the commands, there is no problem! I'd just want to ask if the service only works while my phone is online? Because my phone can get into a situation when it's stolen and can't connect to any network or the mobile data is off, is there still a chance to somehow lock or locate the device?

Thank you so much!

3

Hi Barbora,

We understand your concern, Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

Thank you!

2

Barbara, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru