Hello Andrew,
Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you. Joyson, Customer Care.
Hello Andrew,
Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you. Joyson, Customer Care.
I had AVG PRO anti-theft installed and registered on my old phone. I have a new phone and have AVG PRO ant-theft installed on that.
I gave my old phone (with the AVG PRO installed on it with my account details).
I have changed my AVG PRO Anti-theft changed so that my new device is shown on the website.
I still have AVG PRO installed on my other phone, but whenever I log into the anti-theft site I can only see my new device.
How do I get my old device re-registered with the site?