Anti-Track not engaging for MacBook

Mac products
2

Hello Charles,

We are sorry to know this.
We will check and help you with this issue.
May I know the version of AVG AntiTrack being installed on your Mac?
If possible, could you please share us the screenshot of AVG AntiTrack in Browser Protection tile so that we will check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/314oQZm
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.

3

Hello Charles,

We are sorry to know this.
We will check and help you with this issue.
May I know the version of AVG AntiTrack being installed on your Mac?
If possible, could you please share us the screenshot of AVG AntiTrack in Browser Protection tile so that we will check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/314oQZm
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.

1

Hello,

Anti-track for my mac doesn't seem to engage to protect chrome or safari. When I try to turn the slider button to ON, it goes right back to off.

-Sonny