Anti Trak Not Installing On Firefox

Hi Steve,

We're glad to look into this & help you.
In order to further investigate on this, we'd suggest you to take advantage of our additional support, by following the steps in the email that has been sent to you. 
Thank you for your understanding in advance!

Anti Track doesnt seem to install on Mozilla Firefox browser. Ive got Firefox fully updated too. Anti track states Firefox isnt protected even though the add on shows up on Firefox & according to that its working! Everytime I start up my PC Im prompted to install Anti Track on Firefox but its already there!
Weirdest thing is my son has almost exactly the same PC as me (I built them both & he has a slightly different GPU as Ive just upgraded mine) &amp; the Anti Track has installed &amp; works perfectly on his system!<br>Ive just renewed my AVG Ultimate subscription too & to try & solve this issue Ive uninstalled &amp; reinstalled both Firefox &amp; AVG but its not helped.

Specs: Windows 10
           Intel Core i5-6500 CPU @ 3.2GHz
           RAM 24GB

Hi Steve,

We're glad to look into this & help you.
In order to further investigate on this, we'd suggest you to take advantage of our additional support, by following the steps in the email that has been sent to you. 
Thank you for your understanding in advance!