Anti Virus & Anti Spy ware update problem

Hello John,
We regret the inconvenience caused. We would request you to remove previously installed AVG program from your system using AVG Remover tool and then try to reinstall AVG Internet Security unlimited.
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and select only AVG Protection and click on 'remove' button to remove it.

For several days at the instruction of my AVG Protection I have been trying to get my system to update  both Anti Virus & Anti Spy Ware Tune up seems to be fine.
When I press the Fix Now button the system indicates "In progress" for about 20 seconds then reverts to Fix Now.

The Anti Virus indicator in the AVG Screen Panel shows the rotating update indicator but does not update.

  1. Restart your PC when the restart option is displayed on the remover tool screen.
    4) Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
    Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
    To download the AVG Internet Security unlimited, please click on this link: http://files-download.avg.com/inst/mp/AVG_Protection_806.exe
    Please feel free to contact us if you need any assistance.
    Thank you.

Hello John,
We regret the inconvenience caused. We would request you to remove previously installed AVG program from your system using AVG Remover tool and then try to reinstall AVG Internet Security unlimited.
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and select only AVG Protection and click on 'remove' button to remove it.