Anti Virus dateabase is outdated but canot fix

AVG Protection
4

Hi Robert,

We will help you to get this issue resolved.

Please share us the screenshot of the AVG Internet Security user interface to check and assist you further.

Thanks,
Vishnu Vardan

5

Robert, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

1

I have the following error messages that I cannot clear.
1 Anti virus database is outdated
2 Anti Spyware dataase is outdated.
I have tried "FIX'  and Update from options menu and a computer restart but the messages persist.
Can you help?
Robert

3

Hi Robert,

We will help you to get this issue resolved.

Please share us the screenshot of the AVG Internet Security user interface to check and assist you further.

Thanks,
Vishnu Vardan

2

Robert, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru