Hello Phil.
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Hi,
I have had a series of problems. I used to have free AVG 2011 which kept up to date nicely. Then all of a sudden Windows started saying AVG was switched off and no matter what I couldn't switch it back on.
I tried to repair it and ended up with AVG Zen on a trial.
Couildn't get it to finish installing though.
After advice I used the removal tool to remove everything and reinstalled.
It looked to be OK, but now Windows is reporting anti-virus is switched off, and again I can't get it to switch on.
When I double click the AVG icon I get a message that there aree no active components.
Now I am reading that AVG may have installed something into Chrome without my permission.
What is happening please?
Phil
Phil, sorry for that. We have resent the email with instructions. Please check it. Thank you.
Hello Phil.
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Hi there,
Thanks for that, but I have not received an email with instructions.
Kind regards
Phil