ANti-Virus problem

Hello Phil,
I apologize for that, I would request you to have a look at this article http://avgread.me/1BVxDSY to repair your AVG program and let us know if you face any difficulties. Please feel free to contact us for further assistance.
Thank you.

Here's a puzzler:

I have just installed AVG Anti-Virus and am having a probolem with scans.  I have run a complete system scan several ties now, and each time the process freezes somewhere around 75% complete. No matter how long I wait the program does not proceed een though a check shows the program is consuming resourtces.

I am running Windows 8.1 Home 64-bit. I have also uninstalled and re-installed AVG several  times with the same result. The progran does not run to completion. 

Any ideas what is causing this?

Hello Phil,
I apologize for that, I would request you to have a look at this article http://avgread.me/1BVxDSY to repair your AVG program and let us know if you face any difficulties. Please feel free to contact us for further assistance.
Thank you.