Anti virus problem

Hi Thomas, we apologize for the inconvenience caused. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesnt help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution. Thanks.

I have lent my Samsung tablet to my parents while they are in America while I am based in Australia and they have put in a new T Mobile sim in and AVG has blocked them receiving emails to their email address as AVG thinks my device has been stolen, could you email my the solution to this problem to thomasholliday.tom@gmail.com Thank you in advance.

Hi Thomas, we apologize for the inconvenience caused. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesnt help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution. Thanks.