AntiSpam settings--AVG Internet Security 2015

AVG Protection
2

Hello Gema
First you can go to your email Outlook. and move received email spam folder. not to receive from that sender to a folder incoming

Then go to the Virus vault, and remove file
| AVG (https://support.avg.com/SupportArticleView?q=+Virus+vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US)

Thanks

4

Thank you for your help Borislav.

I will try your suggestion & hopefully this will end that problem for good.

5

Hello Gema
First you can go to your email Outlook. and move received email spam folder. not to receive from that sender to a folder incoming

Then go to the Virus vault, and remove file
| AVG (https://support.avg.com/SupportArticleView?q=+Virus+vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US)

Thanks

1

I renewed my susbscription with AVG for 2 years a couple of weeks ago. I believe when I reinstalled, my settings for everything stayed the same on this computer & my other computer, the AVG tech who remotely helped me to install may have removed all previous settings. I had to go through each to set it up like the way I had it before.

There are two things that I have noticed that differ & I'm not sure if I checked something differently? Last week on an email scan, AVG found some virus attachment in a spam email that was sent to me. I came to AVG to research what the JS.Downloader.Agent was & from things I found in a google search saw that this is a very old virus from 2007 or so. Since it was put in my virus vault I wasn't concerned. There was never a pop up notice or nothing, but what I did notice was that somehow I have a file folder that was created in my old Outlook 2007 program, way up at the top that I noticed the folder right away. It's called: AVG Virus Vault & in it was a copy of that spam mail with the .txt attachment. I chose to disable Java when I got this replacement computer in 2013, yet on it it showed that a very old version of Java Sun was still installed. I uninstalled it even though it was disabled. I deleted the email in that Outlook folder. I deleted the copy in the actual virus vault.

Several days later (tonight) I noticed that the folders name was dark again, indication something new or unread in the folder. There is a new spam email with another .txt attachment in there, supposedly from FedEx. Yeah right, it's a stolen email address from a university. I'm not that dumb! As the last time I looked in my scans from the last couple of days. This email came in yesterday morning & in the virus vault sits the email copies. When I click on more details, this one as the other one that was found last week stated, that one was deleted & moved to the virus vault while another copy? of it from the exact same time has UNRESOLVED status & is embedded element in… (I can't expand the screen to read what it's saying any further.I have to wonder if it has anything to do with that folder in Outlook? How can I safely get rid of this folder & stop these spams from getting through?

Thanks in advance for any help.

3

Thank you for your help Borislav.

I will try your suggestion & hopefully this will end that problem for good.