Antitheft registration

Hello Ruggero,
We regret for the inconvenience. We do support only for AVG Windows products on community page. We request you to click on the following link http://bit.ly/1EC8H4H to contact our AVG mobile support and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Thank you.

Hello Ruggero,
We regret for the inconvenience. We do support only for AVG Windows products on community page. We request you to click on the following link http://bit.ly/1EC8H4H to contact our AVG mobile support and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Thank you.

I had avg on my android mobile which i have lost. I have a confirmation from AVG thanking me for registering for AVG antitheft and yet know that i am trying to locate my mobile and logging into my account it tells me that i have no products registered? Can anybody help with this extremely frustrating situation?
Thanks