Hi John,
We will help you to resolve this issue.
If you know the anti-theft PIN you can enter the PIN and disable the siren. In case if you don't remember the PIN please follow the below instructions to reset the PIN:
1. Click on the following link http://my.avg.com
2. Login to anti-theft portal using the my account credentials
3. Select the device from the left panel you wish to reset the anti-theft pin.
4. New tabs will appear for your selected device from which tap on Settings.
5. Tap on Anti-Theft Tab.
6. Enter PIN confirm PIN again.
7. Tap on save to change PIN number for your device.
You can also stop the siren from AVG My account, please visit my.avg.com and enter your my account credentials, then select the mobile device and turn off the siren.
Note: Mobile data should be turned ON while following the above steps.
Thanks,
Vishnu Vardan
Hi guys. I have been testing the siren antithef feature and I can't stop it now. Please help
Hi John,
We will help you to resolve this issue.
If you know the anti-theft PIN you can enter the PIN and disable the siren. In case if you don't remember the PIN please follow the below instructions to reset the PIN:
1. Click on the following link http://my.avg.com
2. Login to anti-theft portal using the my account credentials
3. Select the device from the left panel you wish to reset the anti-theft pin.
4. New tabs will appear for your selected device from which tap on Settings.
5. Tap on Anti-Theft Tab.
6. Enter PIN confirm PIN again.
7. Tap on save to change PIN number for your device.
You can also stop the siren from AVG My account, please visit my.avg.com and enter your my account credentials, then select the mobile device and turn off the siren.
Note: Mobile data should be turned ON while following the above steps.
Thanks,
Vishnu Vardan