This is really weird, and a bit embarrassing because the problem seems to have disappeared since I posted the question! I did a further complete uninstall of AntiTrack followed by a reinstall, and it now seems to work okay even after rebooting the PC, which before definitely provoked the problem. It now seems quite stable again.
Thanks for your response anyway, Screenu.
Hello Chris,
We apologize for the inconvenience caused to you.
We will certainly check and help you with this issue to resolve.
Thank you for sharing the details.
Please share us the screenshot (https://bit.ly/3DGG90f) of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
As of a couple of days ago, my AntiTrack is being reset to basically "off" (Anti tracking "turned off", Browser protection "4 not protected", System privacy "Turned off"). If I reset them manually, within a couple of seconds they get reset to off again. I've uninstalled and reinstalled AntiTrack (including user data etc), and run a Smart Scan on the PC with AVG Internet Security, but nothing changes.
Windows 10 Pro, build 19042.1237
AntiTrack ver. 3.0.189.202
Does anyone have any ideas?
This is really weird, and a bit embarrassing because the problem seems to have disappeared since I posted the question! I did a further complete uninstall of AntiTrack followed by a reinstall, and it now seems to work okay even after rebooting the PC, which before definitely provoked the problem. It now seems quite stable again.
Thanks for your response anyway, Screenu.
Hello Chris,
We apologize for the inconvenience caused to you.
We will certainly check and help you with this issue to resolve.
Thank you for sharing the details.
Please share us the screenshot (https://bit.ly/3DGG90f) of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Thank you for updating the status, Chris.
We're glad to know that the issue has been resolved, after the reinstallation of AVG AntiTrack. We request you to monitor the status and revert to us.
For further queries or need assistance, feel free to contact us.
Have a great day,
Stay safe & vigilant!
Chris, we are glad to know that the issue is resolved. You can contact us anytime for any other assistance with AVG.
Thank you.
This is really weird, and a bit embarrassing because the problem seems to have disappeared since I posted the question! I did a further complete uninstall of AntiTrack followed by a reinstall, and it now seems to work okay even after rebooting the PC, which before definitely provoked the problem. It seems to be stable now.
Thanks a lot for your response anyway, Sreenu.