Antitrack: problem when enabling

AVG Protection
5

Hello Viktor, 

We are sorry for the inconvenience caused to you. We will check and help you to resolve it.
Let us reinstall AVG Anti-track once and check whether all components are active.
Uninstalling AVG AntiTrack (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-AntiTrack)
Installing AVG AntiTrack (https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiTrack)
Please try the above steps and let us know if its help you. Thank you.

6

Thank you, Sivakumar
Reinstall solved the problem, now it works fine

1

Hi,
I have a problem enabling Antitrack.
When I started Antitrack UI I see Anti-tracking is turned off.
I move the switch to "Protected" state, but the setting is not get stored: when I go back, Anti-tracking is still turned off.
The same problem with browser protection.
Other options are enabled with no problem.

By the way, AVG Anti-track service is constantly using about 25% of CPU.

3

We are glad to know that your issue has been resolved, Viktor.
Please do not hesitate to contact us back for further queries.
Thank you.

4

Hello Viktor, 

We are sorry for the inconvenience caused to you. We will check and help you to resolve it.
Let us reinstall AVG Anti-track once and check whether all components are active.
Uninstalling AVG AntiTrack (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-AntiTrack)
Installing AVG AntiTrack (https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiTrack)
Please try the above steps and let us know if its help you. Thank you.

2

Thank you, Sivakumar
Reinstall solved the problem, now it works fine