AntiTrack Problem

Im just writing to thank AVG (Ganash) for all the time and effort he took trying to sort out this persistent issue. I am flabberghasted at the extent of patience you guys have, nothing it too much it seems.

Well thanks, very very much

Have a cool day

Colin

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Hello again my friends…

Alas, I return with a persistent problem with Anti track in spite of your engineer giving me remote assistance last time …

My Anti track.insists on asking me for a Licence Key each time I open it (well not every time, but after a few uses it asks me)… Today I opened it, and it asked for the key and I entered the key, but I was told that "This key has been used before" and it doesn't let me open it.

Thanks chaps…heres the screenshot to assist you…

Sorry its spread over several screens, im still no too good at this! hehehe

Best wishes to all

Colin

oops…almost forgot to say thanks to Avinash for the reply and link

Thanks my friend

Colin

Im just writing to thank AVG (Ganash) for all the time and effort he took trying to sort out this persistent issue. I am flabberghasted at the extent of patience you guys have, nothing it too much it seems.

Well thanks, very very much

Have a cool day

Colin

Colin, I have sent an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.

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It was our pleasure, Colin. Thank you for updating the status here. 
Have a great day!