Hi Monty,
We acknowledge your refund request.
Since this isn't expected behavior with AVG, we would like to offer you a free technical remote support before proceeding with the refund.
I've sent you an e-mail instruction to connect with us remotely.
If you still wish us to proceed with the refund, please let us know.
Purchased 2yr subscription to avg antitrack app. does not work with chrome. How do I get rembursed?
Hi Monty,
We acknowledge your refund request.
Since this isn't expected behavior with AVG, we would like to offer you a free technical remote support before proceeding with the refund.
I've sent you an e-mail instruction to connect with us remotely.
If you still wish us to proceed with the refund, please let us know.
Priyanga,
Suppport tried yesterday fix the problem. It has been escalated to senior support group.
I will wait for them to have a go at fixing this challenge. Will keep you posted.
Monty
Thank you for your understanding, Monty.
Yes, I could see that the case has been escalated to our senior team. They will check and get back to you via email, your patience is much appreciated.