Antitrack win7 won't install nor run

Greetings, 

Could you share us the screenshot of the error message and your service pack? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

during install Antitrack asks "online search for solution" and "close program" .
After several clean install attempts, i'm done with it.
The only message is "AVG AntiTrack doesn't run anymore"
This is so stupid, I never met such software, I've installed the most massive software and such a simple program just refuses everything. 3 years ago it ran, since last install it's dead.
I can refund if no solution is available.
AVG AntiTrack really has become a stupid program.

Geetings.

Greetings, 

Could you share us the screenshot of the error message and your service pack? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hi Rakshith,
thanks for attemping to help me, it concerns Windows 7 Professional 64-bits Service Pack 1