Hello Shelley,
We are sorry to hear that. We see from your record that you have active subscription of AVG Internet Security valid till 2/11/2019. You can click on this link for the steps to activate the AVG Internet Security in your computer How to activate AVG Antivirus or Internet Security with a new license number - http://kb.avg.com/articles/en_US/How_To/Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number. If you still have any issue, please let us know and we will assist you further.
Thank you
I purchased the AVG antivirus program a couple of years ago… I was charged the $99 whatever the amount within the past month or so,but when I have clicked on the icon, it says you free trial has expired. If I have been paying several years for this why is it not showing up? Thank you…
Hello Shelley,
We are sorry to hear that. We see from your record that you have active subscription of AVG Internet Security valid till 2/11/2019. You can click on this link for the steps to activate the AVG Internet Security in your computer How to activate AVG Antivirus or Internet Security with a new license number - http://kb.avg.com/articles/en_US/How_To/Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number. If you still have any issue, please let us know and we will assist you further.
Thank you