Hello Divian,
We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Best regards,
Alok.
Hice una compra y no veo la opción de actualizar mis documentos comprados como si veo la opción su protección ha caducado la opción oprimir el botón es para volver a comprar y no para actualizar esa misma compra me siento decepcionada con ustedes.
Hello Divian
From Alan's Translation, I understand that you are facing issue with the activation of AVG Internet Security Unlimited and AVG TuneUp Unlimited which is good until 12/2/2018. Please follow the below steps to activate AVG Internet Security Unlimited and AVG PC TuneUp on your PC:
1. Please open AVG dashboard and click on your email address at top right corner.
2- Then select 'Leave this network' option and confirm it by clicking on 'Leave' button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
After connecting the AVG management console to your AVG My Account, your AVG program will be activated on your PC.
If you still face an issue in activating AVG Secure VPN, please share the screenshot to assist you better. To create a screenshot, please follow this article http://avgread.me/1aZxsAV. Thank
Divian, This Community is basically English language… Query translation…
[Spanish to English]
Purchased antivirus is not updated
I made a purchase and I do not see the option to update my purchased documents as if I see the option its protection has expired the option to press the button is to buy again and not to update that same purchase I am disappointed with you.
AVG Guru
Hello Divian,
We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Best regards,
Alok.