Paul, Have a look @ this webpage (http://www.avg.com/ww-en/download.prd-avc) [Scroll Down - INSTALLATION FILES (PAID VERSION)]. Can you download the off-line 32 or 64 bit install file, whichever suits your system (http://support.microsoft.com/en-us/kb/827218)?.
AVG Guru
Hi,
I've been trying to download my anti virus from my account, but it keeps saying, "The my specified registry key does not exist".
Have also tried downloading free version, still with same outcome.
Have tried support for an hour last night, and an hour today, no answer.
Any ideas please.
Paul.
Paul, Have a look @ this webpage (http://www.avg.com/ww-en/download.prd-avc) [Scroll Down - INSTALLATION FILES (PAID VERSION)]. Can you download the off-line 32 or 64 bit install file, whichever suits your system (http://support.microsoft.com/en-us/kb/827218)?.
AVG Guru
Alan, have tried twice, the 32 bit install and have got as far as configure file, then same message comes up.
Help…
Hello Paul. sorry to hear that. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.