Antivirus exclusions

AVG Protection
7

Hi Robin,

We're glad to help you with the info.
Before proceeding, please clarify whether you receive any message from AVG while accessing eM client.
If so, share us the screenshot of it for better clarity.

1

I need to add email programme eM Client to antivirus exclusions as after update it is blocked.   How do I do this please

6

We are sorry to hear this.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

3

Hi Robin,

We're glad to help you with the info.
Before proceeding, please clarify whether you receive any message from AVG while accessing eM client.
If so, share us the screenshot of it for better clarity.

2

Do you have any other security application installed in your PC?
Kindly check the version of the AVG installed in your PC.

AVG >> Menu >> About (20.10)

4

Hello Dinesh,
No messages.   Just red triangles agaunst one of my my email addresses.   To receive emaisl I have to turn off email shield and then download emails.

5

Hi Rakshith,
Not managed to find the version but as I renewed in December I assume it must be the latest.   Just have the normal Windows 10 protection which does not seem to interfere with my email.   I still have to turn off email shield to download emaols.
Regards,
Robin