Hi Victor,
We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I get an error message when I try to download AntiVirus for Mac that says it's incompatible with Sophos which is already on my computer. Please advise.
Hi Victor,
We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Appreciate your efforts in working towards fixing the issue, Victor. However, please be informed that it isn't recommended to have multiple security software on the same device, as they'd compete for resources & conflict with each other. Thank you for updating the status. Have a great day. Stay safe!
It's okay. I just removed Sophos and then downloaded the Antivirus for Mac with no problems.