Hello Thomas,
We are sorry for the inconvenience caused.
Please be informed that the ZEN is the interface for our recently released Multidevice program.
We request you to perform the repair of Zen interface alone and check whether the issue persists.
To perform repair of AVG please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY .
When you get into the control panel list of programs window, you can find the program name only as "AVG" which is the Zen interface. Perform repair of Zen interface alone.
Once this is done, please open AVG Zen interface and click on AVG Antivirus circle and let us know the status of it.
After my laptop starting acting funny, I wanted to run a scan with AVG Antivirus to look for any problems. I open AVG and get brought to the AVG Zen, where I can see the different panels. When clicking the Antivirus (free version), it does not open. I clicked the other panels and they open just fine.
A little assistance please?
Hello Thomas,
We are sorry for the inconvenience caused.
Please be informed that the ZEN is the interface for our recently released Multidevice program.
We request you to perform the repair of Zen interface alone and check whether the issue persists.
To perform repair of AVG please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY .
When you get into the control panel list of programs window, you can find the program name only as "AVG" which is the Zen interface. Perform repair of Zen interface alone.
Once this is done, please open AVG Zen interface and click on AVG Antivirus circle and let us know the status of it.