I have just downloaded the free antivirus package but when I try to run it, the following error message appears: "UI Failed to load. This is really embarrassing. Av Service is not responding." Another error message also appears onscreen which I think is at the root of the problem - avgsysx.dll not found. How do I find and installl this missing component?
Hi Laura,
We regret the inconvenience. Let us work together to fix the issue. In-order to fix the issue we need to remove the AVG traces. To remove the AVG traces please run the below tools.
AVG Clear: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
AVG Remover: http://files-download.avg.com/util/tools/AVG_Remover.exe
After running the above tools please restart the PC and follow the below link to install the AVG free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.