Hello Daniel,
You can install AVG Free Antivirus for your computer protection, we will help you to install it.
You can remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG.
Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool.
After the computer reboots, you can follow the instruction to download/install AVG Free Antivirus.
Regards,
Alok.
I had your Internet Security product and decided not to renew it this year. I just want to use the free antivirus. Is that possible now?
I have uninstalled the Internet Security and tried to install free antivirus protection. The program changes to Internet Security and will not open. I cannot run a scan.
Hello Daniel,
You can install AVG Free Antivirus for your computer protection, we will help you to install it.
You can remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG.
Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool.
After the computer reboots, you can follow the instruction to download/install AVG Free Antivirus.
Regards,
Alok.