Hello Ron,
I see that you have bought AVG TuneUp Unlimited and Internet Security Unlimited for Windows and Android devices. To activate the Antivirus PROand Cleaner PRO, please follow the below steps.
1. Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG Anti-virus and AVG Cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on the drawer (3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you.
Hi I have bought and installed teh proversion antivirus on my laptop and galaxy tab but when i click on the same link to download the proversion on my Galaxy Android s7 it only dowloads the free version not the proversion. How do i get my paid proversion on the phone?
Hello Ron,
I see that you have bought AVG TuneUp Unlimited and Internet Security Unlimited for Windows and Android devices. To activate the Antivirus PROand Cleaner PRO, please follow the below steps.
1. Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG Anti-virus and AVG Cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on the drawer (3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you.