Hello Dave,
We will help you sort it out. Could you let me know the version of AVG Protection installed on your computer? To check this, open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Antivirus icon shows update is needed. Clicking fix now button causes a search for updates and a message saying you are now fully protected. However, antivirus icon still shows update is needed. Any suggestions? Thanks.
Hello Dave,
We will help you sort it out. Could you let me know the version of AVG Protection installed on your computer? To check this, open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Thank you for the screenshot.
It seems that you have an older version of AVG installed on your computer.
The latest version is 18.6.
Please uninstall http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG the older version of AVG to completely remove all the traces of AVG from your computer.
Use this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version of AVG Internet Security.
If you face any difficulties, please let us know and we will assist you further.
AVG Version: 16.161.8048
That resolved the issue completely! Thanks.
That resolved the issue completely! Thanks.