Hi Martin,
We apologize for the inconvenience caused.
We will check and help you with this issue.
Please confirm from which AVG program you are getting this update request. Is it from AVG Internet Security or AVG TuneUp program?
If possible, please share us the screenshot of that update message completely in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3KzgASq
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Can you help?
For weeks when I start my laptop AVG ask me to update then a box appears - with 'C:ProgramData\AVG\Icarus\Logs\icarus.log'.
How can i resolve the problem?
Hi Martin,
We apologize for the inconvenience caused.
We will check and help you with this issue.
Please confirm from which AVG program you are getting this update request. Is it from AVG Internet Security or AVG TuneUp program?
If possible, please share us the screenshot of that update message completely in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3KzgASq
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.