Thank you for sharing us the screenshot, Indy. This seems to be unusual. In this regard, we're glad to help pointing you in the right direction.
We do have a specialized team who deals with mobile queries. You can reach them by raising a request via this link.
Note : You need to choose 'Yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!
Hi Indy,
We're glad to help you with this.
As we're uncertain about the scan results to which you refer, would you be so kind to share us the screenshot/snapshot of it for better clarity?
Also, let us know whether you use a paid or free mobile subscription.
Hi. I ran the scan and it said I had 2 risks. It doesnt say what risks are but goes to screen to fix it. I hadnt used this for awhile but it use to show the risks. Could this be a problem cause my fone now is updated to Pie. I dont want to click the fix button till I know what the risks are. Thanks for any help
Hi. Its the free version. Here are 2 pics. On one called pic 1 that is where the risks use to be written. Today when I ran it to get screenshots for a split second you could see something was written but it went right to where I took a screenshot without any info. The only thing different is that my fone was updated with Pie.
Hi Indy,
We're glad to help you with this.
As we're uncertain about the scan results to which you refer, would you be so kind to share us the screenshot/snapshot of it for better clarity?
Also, let us know whether you use a paid or free mobile subscription.