Hello Martin,
On checking your account, we could see that you have been charged for the renewal of AVG Internet Security - Unlimited (1 year subscription) on 2019.4.22.
You are receiving the redecorating message in your AVG My account since we are updating the AVG My account. However, you can still see the products under your account.
Funny how on the day of my billing, that doubled, the system was 'decorating?
Can you explain to me why it shows I have 'purchased' VPN protection yet have no need of it? I have not installed it because I don't want it. Please remove it and reinburse me!!!
Hello Martin,
On checking your account, we could see that you have been charged for the renewal of AVG Internet Security - Unlimited (1 year subscription) on 2019.4.22.
You are receiving the redecorating message in your AVG My account since we are updating the AVG My account. However, you can still see the products under your account.
Could you share a screenshot (http://avgclick.me/getscreenshot) of the message where it says you purchased AVG Secure VPN?
Thank you for sharing us the screenshot, Martin.
The possibilities for this to happen could be an older version of AVG is installed on your computer or your account is not synchronized properly with your program.
In this regard, we suggest you to relogin to your AVG account through the program initially to check. (Open AVG - My AVG - My subscriptions - Logout & then re-login).
To check the version : Open AVG - Menu - About. If the version is not 19.4, then please repair the program (http://avgclick.me/RepairAVG) once & restart your computer. This will automatically update the program to the latest version & also to ensure that there are no synchronization issue.
Please try the above steps & let us know the outcome.