Followed the steps here but it still doesn't lock my apps even though it's showing as locked in the avg app. Any other way to solve this?
App lock on my Lenovo Android 7.1.1 doesn't work. Selected apps for lock just opens normally. It does work on my smartphone with android 5.1 with the same and latets AVG for Android. I have configured the same way in both devices.
Hello Bo Hellstrom,
The issue might be with Android system files conflict. We request you to reset AVG Antivirus app once and check for the situation. This will reset the configuration of the app to defaults. To do so, navigate to the location mentioned below.
Device Menu -> Settings -> Apps/Application Management -> AVG Antivirus app-> Tap on clear cache and clear data -> Force stop the app .
Restart the device once and check if app lock feature is working fine.
Best regards,
Alok.
Hello Bo Hellstrom,
The issue might be with Android system files conflict. We request you to reset AVG Antivirus app once and check for the situation. This will reset the configuration of the app to defaults. To do so, navigate to the location mentioned below.
Device Menu -> Settings -> Apps/Application Management -> AVG Antivirus app-> Tap on clear cache and clear data -> Force stop the app .
Restart the device once and check if app lock feature is working fine.
Best regards,
Alok.