Apparent infection on 2.tlu.dl.delivery.mp.microsoft.com

Viruses & Threats
8

screenshot
Hi Here is the screenshot of a threat that kept on appearing but did not show up on a scan (including a deep scan!)
This was taken yesterday but it appears for some reason that it has stopped. Was this an error of mistaken identity? If not then what do I need to do?
Chris

7

Hello Chris, 

We are sorry for the inconvenience caused. We will surely help you to resolve it.

Please confirm whether you get threat alert when you access any specific website or all websites in Chrome. 

Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)of the threat alert? So, we will check and help you. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1


AVG is picking up that it has aborted a connection to

2.tlu.dl.delivery.mp.microsoft.com 
because it has secured a threat from
SWF:CVE-2014-0543
This same threat keeps on popping up very often when using Chrome and when I scan it reports no detections
I have added an app to Chrome so that it does not follow attempts to track me
It is all very annoying and making it impossible to use chrome
Is this threat just an artefact?
Can I whitelist this 'threat' if it isn't actually one?
2

Hi
I don't think it was on only one website!
Also, for some reason the warnings seem to have stopped, even though I have changed nothing, though Internet security and virus definitions have updated automatically.

Perhaps AVG has dealt with the problem automatically? What do you think?
Best
Chris

3

screenshot
Hi Here is the screenshot of a threat that kept on appearing but did not show up on a scan (including a deep scan!)
This was taken yesterday but it appears for some reason that it has stopped. Was this an error of mistaken identity? If not then what do I need to do?
Chris

4

Chris, I'm glad to know that your issue got fixed.
Since your Virus definitions got updated, it might fixed your issue.
If you face this issue in future or need assistance, then feel free to contact us.
Thank you.

5

Chris, Thank you for the screenshot provided.

Please confirm whether are you able to access the concerned website in your browser.

In order to analyze the website, we request you to submit the file for analysis through this https://www.avg.com/false-positive-file-form website. If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update. You will also get the status updated via email.

If possibe, I request you to click on the "See detail" in the pop-up notification and share the screenshot here.

If you're not able to access the concerned website and If you confirm the website is safe, then add the concerned website in the AVG exception list? please refer this below article to add the website in expectation list of AVG.
https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions

Also update your AVG Internet Security and Virus definition to the latest version.

Thank you.

6

Hello Chris, 

We are sorry for the inconvenience caused. We will surely help you to resolve it.

Please confirm whether you get threat alert when you access any specific website or all websites in Chrome. 

Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)of the threat alert? So, we will check and help you. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.