Hello Susanne,
We will check and help you. Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the page which shows threat?
Have you updated the AVG Internet Security installed on the PC? Please confirm the version of operating system installed on it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
I have a AvEmUpdate.exe on my computer the AVG/Antivirus file. Another antivirus Program (Hitman) tells me, that this is a Trojaner. Does anybody know what it is and how I can remove it because it is protected as administrator and even Hitman cannot remove it. Thanks a lot.
We are glad to know that.
Product: AVG Internet Security; Publisher: AVG Technologies CZ s.r.o.; Description: AVG Emergency update; Version: 21.3.6164.0
This is not a trojan and it is AVG Internet Security product details and version of it.
Thank you.
Hello Susanne,
We will check and help you. Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the page which shows threat?
Have you updated the AVG Internet Security installed on the PC? Please confirm the version of operating system installed on it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
All of a sudden it does not appear any longer as Trojan in HitmanPro. Question the following information is indicated:
Product: AVG Internet Security; Publisher: AVG Technologies CZ s.r.o.; Description: AVG Emergency update; Version: 21.3.6164.0
Is it possible that this is something from your company (AVG) and it is not a Trojaner?
Hello the Image buttom seems not to work. It is inactive if I want to insert a picture. The Hitmanpro window says: AvEmUpdate.exe (run) at c) Program Files\AVG\Antivirus is a Trojan and wants to delete it but cannot. Further it says detection names: Bitdefender Trojan.GenericKD.36864089. Publisher is AVG Technologies CZ s.r.o… My AVG is up to date. I activated the automatic updater. Windows 10 ist also up to date.
Hello Susanne,
We are sorry to know this.
Is there any other AntiVirus installed on your computer than AVG?
If yes, request you to remove that AntiVirus and then try to delete the infected file.
Thank you.