Apple Mail, Monterey

AVG VPN
11

@AVG this is still an issue with fresh install of OSX Monetery, fresh installl of AVG. The VPN is blocking or not configured correctly. "Your network preferences prevent content from loading privately."

When VPN disabled no issues. I cant believe this still has not been addressed after 5 months (give or take). 

3

@AVG this is still an issue with fresh install of OSX Monetery, fresh installl of AVG. The VPN is blocking or not configured correctly. "Your network preferences prevent content from loading privately."

When VPN disabled no issues. I cant believe this still has not been addressed after 5 months (give or take). 

2

Hello S I,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly check and help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.

10

Hello Rob, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please confirm whether have you tried to change the location in AVG Secure VPN?
  • Are you using AVG Secure VPN trial or paid subscription?
  • Have you tried to reinstall the AVG Secure VPN?
Keep us updated. Thank you.
4

I was using the free version - and have for quite a few years.  This seemed to instal a VPN automatically and there doesn’t appear to be any option to even switch it off. When I disconnected it from the drop down menu in the apple menubar, my emails loaded correctly. but the VPN reconnected after a short time.

1

Just installed Monterey - I have a gmail account and an icloud account. When the AVG VPN is connected, the icloud account body text does not load.  Any pictures in the gmail account don't load although the text does.  Switch off the AVG VPN and all works fine.

I get the error "Your network preferences prevent content from loading privately"  on trying to open a gmail account email
 
For the moment I have deleted AVG

7

Thank you for writing back to us, Rob.

Would you be so kind as to share us relevant screenshots of the VPN option you're referring to & the drop down menu?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks!

5

Hello Rob, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please confirm whether have you tried to change the location in AVG Secure VPN?
  • Are you using AVG Secure VPN trial or paid subscription?
  • Have you tried to reinstall the AVG Secure VPN?
Keep us updated. Thank you.
6

We understood, Rob.
If you wish, please reinstall AVG Secure VPN and check whether the issue resolves. If it persists, please provide a screenshot of it.
Thank you.

8

Sorry,

Can't - have uninstalled AVG to stop this problem from occurring and for obvious reasons I do not intend to re-install it.

Regards

9

Sorry, I have removed AVG from my computer - so I can't provide you with. Screenshot.