Hello Jane,
We will check and help you to clarify it.
Could you please change the location available in the VPN program and check whether you can use apple Music when VPN is active? Please check with all the location available from the list and confirm. We look forward for your response.
Hi! This has only happened once before and I cannot remember what I did to clear this issue. I have an
iPhone 11, and (obviously) an AVG - VPN. I recently returned from a trip out of state and once home, I cannot search for songs/artists in my Apple Music app. unless I pause my VPN - which I normally never need to do. Any ideas? Thanks in advance 
Hello Jane,
We will check and help you to clarify it.
Could you please change the location available in the VPN program and check whether you can use apple Music when VPN is active? Please check with all the location available from the list and confirm. We look forward for your response.