Arl-version was not found

Hello William.
I apologize for it. Please go through the steps in the following article http://avgread.me/1LO9vfo to get your issue fixed. Please feel free to contact us back for any further assistance. Thank you.

from the AVG Rescue CD - on a USB flash drive -- Midnight Commander lists my AVG version as 13.0.3115, BUT when I selct 'Create bootable USB flash drive' I am told 'arl-version was not found.'   So I pushed back to the menu.  Anyone know what this means or what I do?
This was a desperation move after AVG Rescue instructions you refer me to failed. I've renamed my avg files per instructions, but that didn't help the reboot effort.

But I see on other forums that this is a common problem for AVG at least since 2011. I see a few highly technical one-person solutions on the other forums, but nothing I can do with just Midnight Commander. 

I've been trying to solve this for maybe five hours. Phone calls, online chats, forum searches. No luck.
Too bad. I've been an AVG fan for five years, and now AVG has done me in. If you really know how to solve this long-standing problem, please say so now. thank you