ASHER / JS/Heur virus

Richard, When completing the Technical Support form, you must fill in all the boxes before the contact options appear below the form.
AVG Guru

Hello,

Very hard to get in touch with AVG !! Even using the enquiry form
(http://support.avg.com/support_contact_form),

When I completed the form the 3 options to send to; e-mail, fax, phone, did not highlight and so cannot send you a message through this means.

My original question was:-

Your AVG stopped the above virus, BUT my WD external hard drive and some of my other flash drives are all called ASHER. It won`t allow me to change the name !! I change it, then it goes back again.

Please advise. Thanks, Richard

Richard, When completing the Technical Support form, you must fill in all the boxes before the contact options appear below the form.
AVG Guru