Asking me to subscribe again to resolve problems, but my subscription doesn't run out till 2022

General discussion
1

Hi, I have a 2 year subscription that runs out in 2022, when I do a scan it asks me to resolve problems, but when I press the resolve button it ask me to subscribe again. Why?

2

Hi Kristy,

We're glad to look into this & help you.
From your description, it seems that you're being prompted to purchase AVG TuneUp while attempting to fix the detected performance issues.
To ensure this, share us the screenshot of the prompt to subscribe that you receive.