Hello Kevin,
We are sorry to know that the issue persists. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
yeah now its 2nd time I get prompted for serial. Last time I placed question here, I got told reinstall, I did and now 2 weeks after same problem.
I removed automatic update, as it doesnt combine with computer usage, it takes all ressources on my pc, so do not intend to reactivate automatic update. But ever since, I get this issue with serial.
So, any advice, except for reinstalling?? Otherwise I need to ask for refund and find another antivirus program.
thx
Kevin
Hello Kevin,
We are sorry to know that the issue persists. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.