Hi Pricilla,
The support available here is in English currently. You can for example use Google Translator (https://tinyurl.com/y6amclfe) for translation purpose.
We're glad to look into this & help you.
For better clarity, please share us the screenshot of the page that prompts to purchase.
Eu coloco o código da licença, mas quando peço para fazer o escaneamento ele solicita que eu compre o plano e não executa o escaneamento
Hi Pricilla,
The support available here is in English currently. You can for example use Google Translator (https://tinyurl.com/y6amclfe) for translation purpose.
We're glad to look into this & help you.
For better clarity, please share us the screenshot of the page that prompts to purchase.