Attachment file with the gmail account it dosen't send

AVG Protection
3

Hello Jacques,
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.

6

Hi there
I'm facing the same issue

With AVG Web Shield on, I cannot upload images to gmail.com embedded in the mail body via Google Chrome on MAC OS Big Sur

It works fine with Web Sheild off…
Any idea how to fix this?

All software is latest version


Thanks

5

Hello Daniele,

This isn't the expected behavior. Let us check which component of AVG is blocking this action.
Open AVG Internet Security program interface. Click on "Menu–>Settings–>Components".
Use the slider icon available near "Web Shield" component and turn off its protection.
Probably, this should be the component that is blocking the email.
If it is not due to web shield, check the status by turning off other components.
Keep us posted.

1

When I send any heavy attachment file with the gmail account, It is not to make the sincronization. It's means that it is not showed in send. It is possible if I inactive the AVG internet security and the incoming mail is showed in sent post.
I insert the code 587 SMTP in the cripted zone in usuccess way.
I used the client post EM Client, account configured in a correct way as IMAP and SMTP. It is not healthy to use and recive the post witouth AVG
I request for your help. Thanks

4

Hello Daniele,

This isn't the expected behavior. Let us check which component of AVG is blocking this action.
Open AVG Internet Security program interface. Click on "Menu–>Settings–>Components".
Use the slider icon available near "Web Shield" component and turn off its protection.
Probably, this should be the component that is blocking the email.
If it is not due to web shield, check the status by turning off other components.
Keep us posted.

2

Hi there
I'm facing the same issue

With AVG Web Shield on, I cannot upload images to gmail.com embedded in the mail body via Google Chrome on MAC OS Big Sur

It works fine with Web Sheild off…
Any idea how to fix this?

All software is latest version


Thanks