I do not appear to have any protection from this foreign company, nor do I recall authorising payment.
I wish they would communicate with me, no response when trying - it appears that over 70€ has been taken from my account, with no receipt.
I can find no account with AVG.
Maybe I have made an error and AVG can respond privately with details.
Hi Bryan,
Please accept our apologies. This isn't the experience we wanted you to have had.
Upon checking your account, we can see that a refund has already been initiated for your AVG TuneUp (Multi-Device) subscription (GBP 59.99/Eur 70.71).
We'd like to inform you were charged (EUR 70.71) for the annual renewal of your AVG TuneUp (Multi-Device) subscription, as it was enrolled for auto-renewal.
We did send you a pre-billing notification via email on 9/6/2021, which included info on how to cancel, renewal date & amount to be charged.
We can assure you that we have not processed any unauthorized payments from your card or account.
Let us know if you have further queries.