I am trying to uninstall avg free antivirus and it asks for a password. I enter the password for my AVG account and then it says the password is not correct. I know it is the correct password for my AVG Account. Please advise?
I have reset the password via the AVG website but it continues to say password is incorrect.
Hello Timothy,
You've reached the AVG community support forum.
From your description, we assume that you've enabled the UI password for your AVG Antivirus Free.
We'd like to clarify that your AVG My Account password and the UI password are not the same. Regrettably, the AVG UI password cannot be reset.
We'd recommend that you boot your computer into safe mode and then use our uninstaller tool to remove all traces of AVG from your computer.
Refer to the below articles for detailed instructions:
Let us know if you need further assistance.
Hello Timothy,
You've reached the AVG community support forum.
From your description, we assume that you've enabled the UI password for your AVG Antivirus Free.
We'd like to clarify that your AVG My Account password and the UI password are not the same. Regrettably, the AVG UI password cannot be reset.
We'd recommend that you boot your computer into safe mode and then use our uninstaller tool to remove all traces of AVG from your computer.
Refer to the below articles for detailed instructions:
Let us know if you need further assistance.